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Request to Verify or Update Your Date of Birth

January 5, 2026

Thank you for using Z-aN.

 
To prevent the unauthorized resale of tickets and to ensure smooth identity verification on the day of events, we have strengthened our management system for member information.

 
For customers who created an account before January 5, 2026, 2:00 p.m. (JST): If your registered information is incorrect, it may cause issues with identity verification at the event venue. Please review your registered details and update them if there are any errors. Please note that you cannot change this information again once it has been updated.

 
Important Notes

*You can only correct your date of birth once. No further changes can be made after confirmation.
*On the day of the event, we may cross-check your registered information with an official government-issued photo ID. Please ensure you enter your correct date of birth.
*If there are discrepancies in your registered information, you may be prohibited from purchasing tickets or denied entry to the event.

 
Z-aN is committed to continuously improving our services to provide a better experience for our users.
Thank you for your continued support.