■ Regarding Ticket Purchases (Common)
- Multiple ticket types are available for this event, but cancellations, changes, or refunds due to customer convenience are absolutely not possible after purchase. Please be aware of this before purchasing.
■ For In-Person Attendees
【Information】
* Entry will be guided in order of reference numbers, in the sequence of [Premium Ticket (with Benefits) ➔ Standard All-Day Pass ➔ Standard Ticket].
* A separate drink fee of 700 yen (tax incl.) must be paid upon entry (cash only). Please be aware of this in advance.
* For safety reasons, baggage inspections may be conducted upon entry.
* Preschool children are not allowed to enter.
* There are no cloakrooms or coin lockers inside the venue. Attendees with large luggage are kindly asked to store them in nearby coin lockers beforehand.
* This performance is scheduled to be held as an all-standing event, but seats may be installed depending on the situation. If seats are installed, they will not be reserved seats. Please cooperate by filling in seats from the front.
* Dangerous acts such as mosh pits and diving are strictly prohibited.
* Bringing dangerous items, substances prohibited by law, or alcoholic beverages into the venue is prohibited. In addition, entry while heavily intoxicated will be denied.
* Photography, audio recording, and video recording using cameras, smartphones, etc., during the performance are strictly prohibited. If such behavior is discovered, data will be deleted, equipment confiscated, and you will be asked to leave.
* Please refrain from actions that obstruct the view of other attendees (e.g., displaying excessive cheer goods, hairstyles that block the vision of surrounding audience members).
* Official cameras for video recording and photography may enter the venue during this performance. Please be aware in advance that footage and photos of the venue, including audience seating, may be released to the public.
* The organizer, venue, and performers assume no responsibility for any accidents, thefts, etc., that occur inside or outside the venue. Please manage your valuables individually.
* After the performance, "regulated exit" may be enforced to ease congestion. Please follow staff instructions when exiting.
* Resale or transfer of tickets for commercial purposes is strictly prohibited. Entry with tickets purchased through resale sites, etc., will not be permitted.
* The performance may be canceled or postponed due to unavoidable circumstances such as natural disasters or unforeseen accidents. In such cases, compensation for transportation, accommodation expenses, etc. cannot be provided. Please be aware of this in advance.
* Except in cases where the performance is canceled or postponed due to the organizer's decision, no refunds will be given after ticket purchase due to customer convenience.
【Regarding Gifts & Fan Letters】
Please place presents and letters for performers into the "Present Box" installed inside the venue.
- Regarding Addressee: To prevent loss or misdelivery, please be sure to clearly specify the "Addressee (Artist Name)" before placing it in the box.
- Inspection of Contents: For safety management, staff members may inspect the contents. Please be aware of this in advance.
- Items that cannot be accepted: Items listed in the guidelines below cannot be accepted. Please be sure to check them before attending.
▼ RK Music Gift Guidelines
https://rkmusic.jp/fanletter/
【Regarding Flower Stands & Dressing Room Flowers】
For this performance, we will accept flower stands and dressing room flowers for the performers.
When making arrangements, please be sure to check the following outline and notes.
<Regarding Flower Stands>
《Delivery Address》
W:IKE329 1F, 3-29-4 Nishi-Ikebukuro, Toshima-ku, Tokyo 171-0021, Japan
《Delivery Date & Time Specification》
September 22 (Mon/Holiday) 10:00–12:00 (Must arrive in the morning)
《Collection (Pick-up) Date & Time》
September 22 (Mon/Holiday) 21:00–21:30
《Important Notes》
* If delivered outside the specified time, we may not be able to accept it.
* The size of the flower stand should be within 40 cm x 40 cm for the base (stand legs) and under 200 cm in height.
* If flowers or decorations significantly exceed the above size, they may not be displayed due to venue space limitations. Please be aware of this in advance.
<Regarding Dressing Room Flowers>
* Delivery address and delivery date/time specifications are the same as for flower stands. Please clearly specify "Dressing Room Flowers" on the shipping label.
* Dressing room flowers will not be displayed in the lobby, entrance, etc. Please note in advance that general attendees will not be able to check the condition of the flowers on the day.
■ Inquiries Regarding the Performance
RK Music Contact Form (https://rkmusic.jp/contact/)
* Please note in advance that we may not be able to reply depending on the nature of your inquiry (such as information to be announced at a later date).
<Important Notes Regarding Streaming>
■ Regarding Prohibition of Audio and Video Recording
Audio and video recording regarding this stream is strictly prohibited.
However, taking screenshots of the broadcast screen and uploading/posting those "still images" to various SNS and web services is permitted.
■ Network & Viewing Environment
- A high-speed, stable internet environment is required to use this service. If you have a fixed line at home, please connect via cable, and if using Wi-Fi, please use it in an environment with as few obstructions as possible between the wireless router/access point and your viewing device.
- Before purchasing a ticket, please be sure to check whether the sample video can be played back without problems on your viewing environment and device. Please note that refunds or cancellations cannot be accommodated under any circumstances after ticket purchase.
- Viewing generates a large amount of data communication. Particularly if using mobile phone data or mobile Wi-Fi, please check your plan carefully before viewing.
- Please note in advance that we assume no responsibility for viewing issues caused by your viewing environment.
■ System Requirements
Please check this page: https://www.zan-live.com/support/environment.html