Recording restriction

Video recording and audio recording of this streaming are prohibited.

Taking screenshots of the streaming and uploading those “still images” on various social media and WEB services are permitted.

Connection and viewing environment

- A stable and high-speed internet environment is required to use our service. If you have a fixed line at home, please use a wired connection. If you use a Wi-Fi connection, please make sure that there are no obstacles between the wireless router and the viewing terminal.

- Before purchasing a ticket, please check if our sample video below plays back without any problems in your viewing environment and device. Refunds or cancellations WILL NOT be accepted under any customer's circumstances after ticket purchase.

- Due to the length of the stream, there will be a large amount of data traffic. We strongly recommend viewing the performance in a high-speed and stable Wi-Fi environment. The viewers are responsible for data usage costs for viewing the streaming.

- Please note that we are not responsible for any viewing problems caused by the customer's viewing environment.

- Viewing from overseas may encounter video or audio distortions due to the internet environment conditions in your country or region, and there might be instances where the complete broadcast cannot be viewed.

Operating Environment

Please check this page.　https://www.zan-live.com/support/environment.html